旧金山联邦信用社对GPK电子游戏新的网上银行和手机银行平台感到兴奋. 在这一页, 你会发现一系列常见问题以及一些如何使用该系统的视频.

Watch and Google Pixel apps

手机银行

  • 支付账单
  • Schedule or Cancel Payments
  • 存款支票更快
  • 查询账户余额
  • 24/7账户访问
  • 轻松转移资金
  • 推送通知
  • Enhanced Security and Safety

Learn more about 手机银行 >


Express Line 声音银行

快线是一项简单方便的服务,您可以每天24小时访问您的帐户, 一周七天. 使用快线,您可以进行各种交易,例如:

  • 账户余额查询
  • Account deposit and withdrawal inquiries
  • 账户转账
  • 和更多的

24-Hour Telephone Banking 415-775-0171

免费电话 800-746-9600

电话 dialling Expressline 声音银行 phone line

If you believe you have been a victim of identity theft, read this Identity Theft Recovery Guide 请打电话给GPK电子游戏 415-775-5377.   


看到 How 电子银行 Works

Or select one of the videos

新会员登记

新用户教程

转帐

Alerts and Notifications

Updating Personal Information

Updating Account Settings

Choosing Electronic Statements

进行转账
手机银行

存款支票
手机银行

Account Transaction Details on
手机银行


数码银行常见问题

为什么旧金山联邦信用社要改变到一个新的平台?

This upgrade brings you an easy-to-use interface with many new features. 更新的多因素认证和密码为您提供最好的安全安心.

Do I need to download a new app for mobile banking?

是的,您需要删除旧的GPK电子游戏应用程序,并从其中一个应用程序商店下载新的应用程序.

What if I’ve never enrolled in online banking?

You can easily enroll from our home page. Simply click the “I Am a New User” link.

Does digital banking have biometric login options?

一旦你注册,指纹和面部识别将根据你的设备而定. 新平台将自动识别您用于登录的设备类型,并将显示正确的选项.

What are the username and password requirements?

Username requirements are:
Must not be the same as your account number or password
Must be between 6 and 20 characters long
Must start with a letter

Password requirements are:
Must not be the same as your account number or username
Must be between 8 and 32 characters long
Must contain at least one numeric character
Must contain at least one letter
Must contain at least one special character

Do I need to reset my bill pay accounts?

No. 账单支付和任何经常性付款已自动转换为数字银行. 移动电话号码必须出现在您的帐户和cookie必须启用账单支付链接正确.

Do I need to download the new app for mobile banking?

Apple i电话 / iPad / iPod:
To download the free mobile banking app, Apple members can visit the Apple App Store from your iOS device or 点击这里下载旧金山联邦信用社手机银行应用程序

Android:
要下载免费的手机银行应用程序,Android用户可以访问Google Play或 点击这里下载旧金山联邦信用社手机银行应用程序.

In the previous system, I was able to request a check to myself. Why is this option no longer available?

The new vendor does not have this option available. GPK电子游戏很乐意通过电话415-775-5377为您提供帮助,或者您可以访问GPK电子游戏当地的分支机构之一.

为什么我无法看到我用于ACH、电汇和/或直接存款的完整账号?

GPK电子游戏目前的核心系统和新的网上银行和手机银行系统在这方面不兼容. Once we go to the new core system this August, 您的完整帐号将在网上银行和手机银行中显示. 在那之前, if you need your full account number, please call us at 415-775-5377 or visit a local branch.

When do I start using the new platform?

We convert to our new digital banking solution soon.

Is the login process different?

For your safety and security, 当您注册和第一次登录时,您将收到一个一次性密码(OTP).

如果我在过去6个月或更长时间里没有使用过手机或网上银行怎么办?

You will need to enroll as a new user. Simply click the “I Am a New User” link.

Will I need to recreate my scheduled transfers?

如果您当前有任何计划转移(定期或未来), those will automatically transfer to the new system.

Will I need to reset my alerts?

交易警报和余额警报将自动转移到新系统. 新的数字银行系统中的警报配置有更多的可用选项, so we recommend reviewing the new settings in the system.

Do I need to reset my Quicken or Quickbooks?

看到 instructions here regarding Quicken or Quickbooks users.

What are the browser requirements for the new platform?

网上浏览器:
铬, 边缘, Firefox和ie浏览器, 当前稳定版本和之前的两个版本(如果浏览器制造商支持这些版本).

For mobile apps, minimum requirements are:
iOS: 11.0
Android: 5.0 (Lollipop API level 21)

Why am I no longer able to access the Big Picture?

Prior to changing to the new system, 信用社完成了一项分析,并确定只有极少数人使用这项服务,并决定停止这项服务. 有许多服务可供您选择,信用社将继续评估GPK电子游戏以后可能想要介绍的其他产品.

为什么我不能在向信用社的其他成员转账时提供描述?

GPK电子游戏在今年8月完成GPK电子游戏的核心系统转换时,这个功能将再次可用. GPK电子游戏目前的核心系统和新的网上银行和手机银行系统在这方面不兼容.

GPK电子游戏 for more information or call 415.775.5377

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